We adhere to
recognized standards,
you profit from it
ISO 9001 – Quality management system
All the processes related to the creation of translations and localizations projects are thoroughly analyzed during internal and external audits. It is only when all the requirements of the ISO 9001 standard are met, will an independent certification body grant us the relevant certificate. The audit for the industry standard for translation agencies ISO 17100 is carried out in the same way.
These audits are an important part of our company’s annual scheme. It is our way of making sure that we are doing our very best to offer the highest-quality translation services to our customers in the efforts to increase their satisfaction.
ISO 17100 – Requirements for translation services
There are many specific rules that define the ISO 17100 standard and to provide a high level of translation services, a reliable agency would have to fulfil all the specific requirements. Some examples include:
- ensuring sufficient human and technical resources,
- respecting the professional competencies of translators,
- respecting the prescribed procedures and processes when creating translations,
- carrying out thorough checks and proofreadings,
- and many more.
The ISO 17100 standard sets very strict criteria and it is absolutely necessary for a translation agency to adhere to these processes before being awarded the certification. It is a process that we strive to improve on a daily basis so that in the long run, our customers will reap the rewards.
Associations
Current trends present us with an opportunity that we want to fully embrace. We continuously develop our company and our services, which is why artificial intelligence holds an indispensable place in our portfolio. This is also why we became members of the Czech Association of Artificial Intelligence (asociace.ai) shortly after its founding. Sharing up-to-date information from the ever-changing world of technology is crucial for our dynamic field. We don't want to just watch these changes from the sidelines; we want to be a part of them. We see artificial intelligence as an occasion to improve our processes and overall customer service. This allows us to provide top-notch services more quickly, safely, and at lower costs.