The results of our yearly customer satisfaction survey show some impressive results

Almost one hundred of our major clients took part in our recent customer satisfaction service survey. They evaluated us on our communication, the quality of services provided, if we adhered to deadlines, if jobs were dealt with quick enough, and if they were happy with our pricing. We are really pleased with the results; on a 1–4 scale our average score was 1.7, meaning our clients evaluated our services as “exceeding expectations” or “meeting expectations”. We are extremely happy to have received testimonials like:

“They have a very friendly and personal approach to their regular clients, offer quality translations, and change certain parts of the texts on request, and always meet our deadlines.”

“Helpful, orders processed instantly, pleasant and communicative employees, interested in improving the quality of services, quotes tailored to our company’s needs.”

“I really appreciate the technical skills your PMs posess and their friendly approach. For me it is something extra that provided very good quality and prompt communication.”

Evaluations like these always put a smile on our faces and motivate us to keep improving. :-)